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IT Support Manchester – News by SaaSage Ltd

Cloud Hosted Desktops, oh puhleeze

  Anyone fancy a debate on why they think Cloud Based Remote / Hosted Desktops, whatever you want to call them, are superior to running your own virtualised environment with Remote Desktop Services? For small businesses with a couple of sites? I get tired of of hearing stories of snake oil salespeople pitching cloud desktops

July 26th, 2017|Categories: News|

Tasks undertaken today – 25th July 17

Decommission an Exchange 2007 server now that we've moved all mailboxes into MS Office 365 Exchange Online. Azure AD Sync remains in place so that user accounts and passwords still sync from on-premise AD to Azure AD. Started the IT support and onboarding projects for the guys at swim! - swim.co.uk Quote for laptops and offsite DR

July 25th, 2017|Categories: News|

Issue of the morning – router and switch with the same IP addresses

Client with some niggly networking issues but we didn't have the router admin creds to diagnose them (new-ish client, yes we could have factory reset it but didn't want to in case it made the issues worst). Obtained the router login details recently and found the router has the same IP address as the managed

July 25th, 2017|Categories: News|

Client win of the day

Great news, i's dotted and t's crossed on an IT support and services contract for a new chain of swimming pools. Onsite tomorrow to confirm the data cabling layout of their first site. Who says computers and water don't mix?

July 24th, 2017|Categories: News|

Java updates stop ERP system working

So issue of the morning, client called at 08:10 (we don't open until 08:30 I might add) their ERP runs on Java, an update this weekend has stopped it working, none of the team can perform their jobs. 3 of my team have uninstalled the offending update on 40 PCs within 33 minutes. Everyone now

July 24th, 2017|Categories: News|Tags: |

Incoming requests and issues from Friday

Call from an organisation that's moving next weekend, small office network with server. Can we help? It's cutting it fine but yes we can. Client asks for recommendations to replace their aging projector. Recommend Sharp Bigpads at the fully featured end, down to a large Dell monitor and Clickshare at the simple end. They're wieghing

July 21st, 2017|Categories: News|