Outstanding people skills – I can’t stress this enough. Your responsibility will be to make the client happy.
Highly organised – Your work will be organised in such a way that it can be handed over to another member of the team at a moments notice.
Team working – we work very closely as a team. You will continually contribute to making our processes more robust and improving the quality of our service to clients.
Windows desktop – deep understanding – XP through to 8.1
Windows Server – moderate understanding – 2003 through to 2012 R2
Apple Macs – OSX all variants
MS Exchange – good understanding – 2003 through to 2013
VMWare / HyperV – good understanding
Domains and DNS – good understanding
Networking – moderate understanding – TCP / IP, switching, WiFi
Keeping your ears to the ground. Understanding what is currently happening in the world of I.T. managed services and even more importantly, why it is happening.