End User Desktop Services

Everything your staff need, with fully managed end user desktop services

At the frontline of your business, your employees rely on fast, efficient technologies, software and desktop services to do their jobs effectively. Without the right IT in place, productivity falls and your business suffers. We manage all your end user desktop services to keep your staff working efficiently, onboard new users quickly, and keep your operations running smoothly.

Forget outdated systems and old technologies. Move on from simply deploying software updates or newer hardware. Transform your processes with a new, proactive way of working – across multiple locations and multiple devices – with SaaSAge End User Desktop Services

Proactive desktop management

Always monitoring, configuring and updating

Reactive user support

An extensive team of dedicated experts on hand to help

Desktop as a service

Cloud-based, flexible systems for remote and on-to-go working

SaaSAge partners

Working with internal IT teams to provide expert help & advice

Proactive planning to solve issues before you know about them

When your staff arrive at the office or turn on their devices at home, they need to start work immediately. That’s why we work tirelessly with our proactive planning and support to resolve any potential issues before you or your employees are even aware of them.

We plan ahead with you, developing new ideas and strategies to improve your processes. We constantly deploy new updates and configurations to desktops to improve efficiencies and patch vulnerabilities. We identify possible threats before they happen, and we reduce the risk of breaches at the desktop.

We never stop working to keep your users, and your data, safe and secure.

Reactive support to help every employee with every challenge

Along with our proactive approach to maximise efficiencies and improve security across all end user desktop services, we also provide industry-leading reactive support. If any of your users have a problem, our rapid-response team will get them up and running in double quick time.

From diagnosing tech issues to installing new software, our expert team is available to help each and every member of yours. No instructions or guidance passed down through the management chain. A personal approach for every user.

Whatever your users need help with, we are here. We manage apps and suggest better options. We deploy desktop services on new devices, and we keep employees connected with their own personal devices – in a safe, secure way.

We keep everyone working productively.

Secure and productive desktop-as-a-service

Stop worrying about making sure your teams have the most up-to-date tools and software. Our desktop-as-a-service gives each and every one of your employees a powerful, cloud-managed desktop. All the powerful apps and programs they need to work efficiently.

With disaster recovery built-in, top-quality data security and the latest Windows 10 desktop, your business gets a best-in-class approach to working – in the office, at home, and on the go.

We deploy new features and updates automatically – all at one low per-user, per-month cost.

Fully outsourced end user desktop services or providing extra support for your IT teams

Our end user desktop services are fully outsourced and managed by our SaaSAge experts, your go-to IT support for any and every IT issue.

But we also partner with internal IT departments and teams to provide our expert advice on best practice, mentoring them on improvements they can make to their managed desktops.

We provide ad-hoc support to cover holidays and busy periods, or support businesses that don’t have more local IT teams on hand. And we deploy our experts with a broader and more specialist set of skills to offer that extra level of help when it comes to operational and security issues.

It’s our job to help your employees, support your IT teams, and ultimately grow your business.

End user desktop support for organisations across the North West and around the globe

“(Andrew) is great as a sounding board… A proper business thinker…” “It’s like having in house IT…” “There’s many a time he’s pulled us out of the fire…”

“A massively flexible virtual environment…” “A high performance system designed to last for years…” “Real contingency planning and disaster recovery…”

“Very effective teamwork. A good balance in the working relationship…” “I think of them as part of Octapharma…” “A major IT change without any business disruption, is a sign of success…”

Whatever support you need, we’re there to help. With the right technology, the right advice, at the right time.

Contact us today for a free consultation.

Whatever you need support with, we’re there to help.

With the right technology, the right advice, at the right time.