SaasAge believes your data is a precious commodity and it’s your right to have total transparency and control on how we use it. We have implemented strong data privacy and security safeguards to ensure that you’re protected to the best extent we can.
This policy outlines what we collect, how we use it and the safeguards we put in place to protect it.
Contact us at firstname.lastname@example.org if you have any concerns or wish to request access to the data we hold on you
Our Promises to you
How we collect data
What do we collect?
Where is the data stored?
How do we use the Data?
How long do we store your data for?
How do I change my data permissions?
One Last Thing
We’re committed to your data privacy and security. As such we give you these promises:
You have the following rights over the data we hold about you:
We collect information about you in two key ways –
We use automated analytics and tracking systems for email, document management and marketing activities so that we can protect and optimise our service and deliver relevant marketing.
Cookies are little files placed on your computer. They help our website to identify your device when you visit. This enables us to store preferences so we can customise your experience.
It also helps us track usage information – for example seeing how many people find the easter egg pages we plan to create. It also allows us to see how long people spend on our website before getting bored.
These cookies don’t give us access to your computer or any information about you other than what you choose to share.
We use Jetpack and Google Analytics for this. Click for more information.
When you use our website for the first time, or 30 days after your last visit you will find a permissions bar appear. You can either accept using cookies or you can stop us using cookies. Either way you can browse our website.
We try and minimise the personal data held on you. Typically, this is restricted to:
Your personal contact details – email address, phone numbers, business related social media page such as LinkedIn, source of your data and legal reason for the holding of your information.
Your company details – as above but also address, website and other public held information including credit rating and invoicing details if relevant
Transmitted information – such as emails, texts, messaging, phone call information and recordings, voice mails, email, meeting notes and document tracking information.
We make it policy not to connect any social media feeds or store any social media you may post to our systems with the exception of private messages.
Data is stored on encrypted systems on-premise and on hosted cloud services such as Microsoft Office 365 and Google GSuite in transit and at rest. As such, some data will either be in UK and EU data centres or on US based servers that are covered by Privacy Shield Agreements.
We regularly review suppliers for data security compliance to ensure your data is safe and track where your data is held.
We have a policy not to print out or otherwise physically write any personal data because we hate paper.
We use your data to market to you, fulfil contractual arrangements or agreed purposes.
Calls may be recorded for information holding, quality and training purposes.
Our email, document management and website analytics are used for information purposes and to track breaches of copyright.
All our processes are mapped and are subject to various internal policies to ensure that your data privacy and security.
Our data retention policy is as follows:
All the above are carried out during the nearest data review which is typically carried out annually in December.
Every email sent from SaaSAge allows you to opt out of receiving emails from us except for the purposes of fulfilling any contractual arrangements.
You can also send us an email to email@example.com to request opt out, view, export or delete your data.
If you request for your data to be deleted your name and email address will be added to an exceptions list and all other data removed.
We will never share or sell your personal data for marketing purposes with third parties.
We will only share information where agents, resellers or suppliers are involved in the delivery of your service. In such cases we will firstly try and anonymise the data or minimise it to the fullest extent possible.
Our website and other materials sent to you may contain links to other websites. We’re not responsible for the content or your data privacy on these sites.