TechGuardian Service

About IT Support Services

We don’t consider ourselves as just an IT Support Service but as a Productivity Partner that becomes an intrinsic part of your team.

Using smart heads and industry-leading tools you receive exceptional ongoing proactive support that ensures your IT infrastructure is fully optimised.

TechGuardian

Your IT infrastructure - in safe hands!

Contact us

All About IT Support Services

 What do you need from an IT Support company? You will rightly assume that just about any IT Support company will be there for you when you have a problem. But that is a fraction of what a good IT Company looks like. Why do businesses like yours choose SaaSAge?  

Here at SaasAge, everything we do is focused on delivering exceptional service that cannot be beaten. We call it “client first” and it shapes our whole business. What does this mean practically? Here are five things that make us different from other IT Support companies: 

Painless IT Support Onboarding 

Your likely largest concern is that changing IT provider is too much hassle. Your current provider has promised to improve, right? This is why so many businesses are being held back by mediocre IT Support. SaaSAge understand and have developed an unrivalled onboarding methodology where we onboard new clients painlessly, leaving you to enjoy the many benefits of moving to SaaSAge. Give us a call to find out how.  

Fast, Reliable and Qualified IT Support  

 This may seem a given but you would be surprised.  When you partner with SaaSAge you receive IT Support from friendly approachable technicians that know their onions. We have some of the smartest, most experienced IT heads around using the very latest tools and processes to deliver the very best IT support on the market. Even better, we can prove it, so contact us today.  

 Proactive IT Support  

Prevention is better than cure. You need an IT Support company that understands increasingly complex data security threats and has the ability to identify and prevent costly breaches and problems. SaaSAge have an enviable track record in keeping client’s IT safe and secure. Using advanced tools and active monitoring we’re dedicated to safeguarding and optimising your infrastructure. Let’s show you how, contact us today. 

Nimble Account Management  

To be an intrinsic part of your organisation you need an IT Support company that proactively gives helpful advice that allows you to align IT with your strategy and budgets. SaaSAge has developed a Nimble Account Management program that is simply unbeatable. Monthly calls, quarterly meetings and ongoing contact from a dedicated account manager to ensure we understand your business and keep you one step ahead of your supply chain, clients demand and competitors. Let’s meet so we can demonstrate our approach. 

Research and Portfolio Development  

 When was the last time your current IT provider discussed new features with you? Productivity enhancements and the cyber-threat landscape are ever-changing. It’s our job to ensure that the services and products we provide your organisation take advantage of the latest industry trends and developments. This enables you to maximise your investment and stay at the forefront of technology.  

 What next? 

Secure, stable and reliable IT infrastructure comes from careful consideration, design and management, not by accident. We strive to create the day when every working-hour is maximised via efficient IT infrastructure systems and all cyber-attacks are repelled successfully.  

We would love the opportunity for you to join over 150 businesses that rely on SaaSAge to deliver exceptional IT Support services. Why not give us a call on +44 (0)161 820 7533 or email - hello@saasage.co.uk  to experience the difference. 

We would be delighted to have a friendly, informal chat with you to discuss how we can help. Get in touch
What is involved?

What does Saasage provide?

  • Unrivalled support from our engineers
  • Pro-active account management
  • 24/7 Realtime systems monitoring your devices
  • Mobile device management
  • Pre-emptive alerting and maintenance

“There’s many a time (Andrew has) pulled us out of the fire…”

Dean Seddon, Speedy Products

In a Nutshell

  • Is your IT support as good as it could be?
  • Does your IT Services team provide the breadth of service, the hands on experience or the insight to really take you where you need to go?

Technology fails. Systems crash, screens freeze, data disappears – it happens. We all know that.

But there’s a common misconception that IT Services are all about technology. It’s not. Modern IT Services are about doing good business. At SaaSAge, we simply happen to use technology to help our clients realise those business goals.

The bits, the bytes, the sonic screwdrivers and the rest – sure, of course that all comes into play. We’re geeks at heart, so technology is a given. But where we differ from most, is that we understand clearly that the technology is the means to the end. For you the ultimate objective is better business, faster business, safer business, more profitable business. For us, the ultimate objective is helping you achieve that.

Partnering some of the biggest names in the tech world – names such as Microsoft, Cisco, VMWare, Google, Unifi and Storagecraft means that whatever the business need we’ll have the technology to meet it.

From 24/7 server and system monitoring to pre-emptive hardware swaps. From real-time backups to expert online and telephone support.

We can create the perfect package of IT Services to suit your business needs, so feel free to give Manchester’s Number 1 IT Services Company a call.

"Impressed by their dedication, expertise and advice"

 Since moving to them… we have been impressed by their dedication, expertise and advice to help improve the agencies fast moving environment and IT requirements across three offices. I would recommend them to any company looking to make the change to the cloud and need the detailed attention required by companies operating in a fast paced environment.

Dolan Hewison, Operations and Delivery Director